Frequently Asked Questions

Below FAQ are some common questions & answers of our customers before purchasing the products.
If you have other questions, please just send it to Contact Us

You can place your order online by visiting www.crescenthomestore.com. Select the product that you want to purchase and click “Add to Cart”. Choose the desired quantity.

You will receive a confirmation email regarding your order in which an order number along with all the delivery details will be mentioned.

You have 7 calendar days to return an item from the date you received it.

If you need to make a change to an existing order, please call us as soon as possible. Once your order has been confirmed any changes in it, may delay your delivery date.

There is no minimum limit to order.

Thread-count shows the number of threads in a square inch of cloth. Thread-counts when related to bed linen can range from 120 to over 1,000. A standard men’s work shirt would be made using cotton with a thread-count of around 220. A higher thread count means that the fabric is stronger, softer and more luxurious.

We aim to deliver your order within 7 days, depending on our stock availability and area where

you live. We always confirm your delivery date 3-4 days after the placement of the order. Other than that made to order products might take longer to be delivered as they are customized especially according to your requirements. Again, for personalized orders we will confirm your delivery date within 3-4 days after you have placed the order.

We offer free delivery on orders amounting Rs. 3,000 and above. For orders under this amount, standard delivery charges will apply.

Although discouraged, you can cancel your order by contacting us on our helpline within 24 hours. If the order has already been delivered, you will have an option to exchange the product, as the product cannot be refunded once delivered. This facility does not apply to customised items or those made according to your specifications.

Unable to find satisfactory answers ? Contact Support