Return & Exchange
Thanks for shopping at Crescent Home Store. If you are not satisfied with your purchase from www.crescenthomestore.com, We’re here to help you to exchange/ return your product.
Return & Exchange Conditions:
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return/ Exchange,
- If received item is faulty/defective.
- Product doesn’t meet the mentioned specification or quality.
- Product must be unused & in the same condition.
- Product must be in the original packaging.
- Accepted Reasons for Return/Exchange.
- Article quantity
- Fabric quality
- Article Size
In case of Exchange
- Exchange request in the given time frame
- Return the purchased product at our mentioned address on invoice.
- After receiving, inspection & approval for exchange.
- Select article in exchange you like to buy.
- You need to pay the amount difference on exchanged product delivery.
- Crescent Home Store will not pay the balance amount in the case of exchange of a product.
In case of Return.
- You need to return the product to mentioned address on invoice.
- You need to bear the expense of returned shipment.
- After receiving, inspection & approval for return.
- Crescent Home Store will proceed your payment.
- Full payment will be returned to customer by a cross cheque with the name of the customer.
- Payment process time is 7-10 days.
For return/exchange of products.
Please visit your nearest courier office and send back to our address.
Crescent Home Store
The crescent textile mills ltd.
Sargodha Road, Faisalabad. Punjab – Pakistan.
If you have any questions on how to return your item to us, please call/whatsapp at +923111247247.