Return & Exchange

Thanks for shopping at Crescent Home Store. If you are not satisfied with your purchase from, We’re here to help you to exchange/ return your product.
Return & Exchange
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return/ Exchange,
  • If received item is faulty/defective.
  • Product doesn’t meet the mentioned specification or quality.
  • Product must be unused & in the same condition.
  • Product must be in the original packaging.
  • Accepted Reasons for Return/Exchange.
  • Article quantity
  • Fabric quality
  • Color/design
  • Article Size
  • In case of Exchange
    Exchange request in the given time frame Return the purchased product at our mentioned address on invoice.
  • After receiving, inspection & approval for exchange.
  • Select article in exchange you like to buy.
  • You need to pay the amount difference on exchanged product delivery.
  • Crescent Home Store will not pay the balance amount in the case of exchange of a product. In case of Return.
  • You need to return the product to mentioned address on invoice.
  • You need to bear the expense of returned shipment. After receiving, inspection & approval for return.
  • Crescent Home Store will proceed your payment. Full payment will be returned to customer by a cross cheque with the name of the customer.
  • Payment process time is 7-10 working days.
  • Refund of Credit and Debit Card Payments.
    If you have made payment via Credit/Debit Card, then the refund policy as per below;
  • Bank Fee will be deducted and returned only the received payment in account via credit/debit card.
  • In case of dual payment, Your payment will be returned after receiving in brand account.
  • Refund will be made within 7-10 working days and after confirmation of payment receipt.
  • For return/exchange of products.
  • Please visit your nearest courier office and send back to our address.
    Crescent Home Store Sales Team
    The crescent textile mills ltd. Sargodha Road, Faisalabad.
    Punjab – Pakistan.
    Call/Whatsapp: 03111-247247