Thanks for shopping at Crescent Home Store. If you are not satisfied with your purchase from www.crescenthomestore.com, We’re here to help you to exchange/ return your product. If received item is faulty/defective.
Product doesn’t meet the mentioned specification or quality.
Product must be unused & in the same condition.
Product must be in the original packaging.
Accepted Reasons for Return/Exchange.
In case of Exchange
Return & Exchange
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return/ Exchange,
Exchange request in the given time frame Return the purchased product at our mentioned address on invoice.
After receiving, inspection & approval for exchange.
Select article in exchange you like to buy.
You need to pay the amount difference on exchanged product delivery.
Crescent Home Store will not pay the balance amount in the case of exchange of a product.
In case of Return.
You need to return the product to mentioned address on invoice.
You need to bear the expense of returned shipment.
After receiving, inspection & approval for return.
Crescent Home Store will proceed your payment.
Full payment will be returned to customer by a cross cheque with the name of the customer.
Payment process time is 7-10 working days.
Refund of Credit and Debit Card Payments.
If you have made payment via Credit/Debit Card, then the refund policy as per below;
Bank Fee will be deducted and returned only the received payment in account via credit/debit card.
In case of dual payment, Your payment will be returned after receiving in brand account.
Refund will be made within 7-10 working days and after confirmation of payment receipt.
For return/exchange of products.
Please visit your nearest courier office and send back to our address.
Crescent Home Store
The crescent textile mills ltd.
Sargodha Road, Faisalabad.
Punjab – Pakistan.